Orders are processed Monday – Friday. Black Pearl endeavours to have all items in stock and available to ship on the day of ordering, however due to being a small company they are not kept in large quantities, so things may run out. In this case I will update the product listing as quickly as possible. As all the jewellery is made locally items should be back in stock within 1-3 weeks. If you have any questions about ordering don’t hesitate to email email@example.com.
All orders are sent by Royal Mail and will require a signature. If you are not in at the time of delivery a card will be left with instructions on how to collect your package or rearrange delivery.
Shipping Methods for UK orders:
Standard Delivery: Royal Mail 1st Class Signed For (2-3 days) £3.50
Next Day Delivery: Royal Mail Special Delivery (delivers next day by 1pm) £6.00
Please note that only packages sent by Special Delivery can be fully tracked until delivered (orders over £100 will automatically be sent by Special Delivery, but you will only be charged for Standard Delivery. Any extra amount will be refunded). ‘Signed For’ just provides proof of postage and delivery.
Royal Mail International Tracked and Signed £8.00
(3-5 days within Europe, 5-7 days rest of the world)
Please note that orders delivering to outside the EU will be liable for duties and taxes, which are the responsibility of the recipient and are collected at the time of delivery. Also customs checks can add delays to international deliveries, so if it seems to be taking longer that specified this is probably the reason. You will be able to fully track your package from dispatch to delivery.