Orders are processed Monday – Friday. Black Pearl endeavours to have all items in stock and available to ship on the day of ordering, however due to being a small company they are not kept in large quantities, so things may run out. In this case I will update the product listing as quickly as possible. If you have any questions about ordering don’t hesitate to email email@example.com.
All orders are sent by Royal Mail and will require a signature. If you are not in at the time of delivery a card will be left with instructions on how to collect your package or rearrange delivery.
Shipping Methods for UK orders:
Standard Delivery: Royal Mail 2nd Class Signed For (2-3 days) £3.50 (free for orders over £40)
Next Day Delivery: Royal Mail Special Delivery (delivers next day by 1pm) £6.00 (please order by 2pm weekdays for next day delivery)
Please note that only packages sent by Special Delivery can be fully tracked until delivered. ‘Signed For’ just provides proof of postage and delivery.
Royal Mail International Tracked and Signed £8.00
Estimated delivery time is 3-5 days within Europe, 5-7 days rest of the world (but this does not include time spent in customs for countries outside Europe)
Please note that orders shipping to outside the UK may be liable for duties and taxes, which are the responsibility of the customer and will need to be paid before the item can be delivered. As of 1st January 2021 orders shipping to EU countries will be charged customs fees if the order value is over £135 – unfortunately it is not possible to say the exact amount that will be charged but it is advisable to find out what the tariffs are in your country before ordering. Also customs checks can add delays to international deliveries, so if it seems to be taking longer that specified this is probably the reason. You will be able to fully track your package from dispatch to delivery.