For all returns and exchanges please email

Black Pearl will happily accept returns or exchanges of unworn jewellery within 15 days of receipt. Please note engraved items are non refundable.

The customer is responsible for return shipping costs – it is recommended that you return your order by a registered service.

Once the item has been received you will be credited in full, minus shipping charges. Your bank account will be credited within a few days.

Return address:

24 Achilles House, Old Bethnal Green Road, London E2 9RJ